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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tim keoghan

March 14, 2024

5  out of  5 rating by tim keoghan
"I have been working with Joan at Rick Ruby Agency in Huron for the past year and I am very happy with the service I have been getting. Would highly recommend!"
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Fatima Rea

March 5, 2024

5  out of  5 rating by Fatima Rea
"Can’t speak to the others specifically, but Jeanne is PHENOMENAL! No matter when I call or email, or why I’m contacting her, she’s prompt, gracious, and totally efficient. Sometimes I can be a little HM, but she cheerfully handles my questions or concerns with such ease! She’s amazing. I’m not sure she realizes how much my husband and I appreciate her."
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Edge Futbol Club

March 1, 2024

5  out of  5 rating by Edge Futbol Club
"Great services"
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Robert Brown

February 28, 2024

5  out of  5 rating by Robert Brown
"Great small town agents! They are always happy to help!"
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Ray Vacca

February 27, 2024

5  out of  5 rating by Ray Vacca
"This office handles everything with efficiency and class. Jeannie and Krista are all stars. We had water damage and all the headaches that go along with getting a claim filed and carried thru to resolution would not have gotten resolved if it weren't for these two wonderful ladies. When adjusters and claim people were dragging their feet and we were not getting anywhere on our claim these gems went above and beyond. Krista called the person handling my claim and read her the riot act in order to get this resolved. They never brushed me off or made promises that they did not keep. They get things done in a professional and respectful way."
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Heather Rader

January 19, 2024

5  out of  5 rating by Heather Rader
"Joan Saunders has been my agent for the past 10 years and has always been so helpful and informative about my insurance policies. I’ve even had to call after hours, and she’s been able to help guide me in the right direction. Love my State Farm ❤️"
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January 2, 2024

5  out of  5 rating by Tjo
"They are fast efficient and there for you no matter what 10 I get state farm again"
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Bri Karamol

December 20, 2023

5  out of  5 rating by Bri Karamol
"Our home, life and car insurance are just what we needed. Excellent personalized care with Christa Olson! Highly recommend working with the Rick Ruby Star Farm office!"
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Chad Bever

December 20, 2023

5  out of  5 rating by Chad Bever
"Christa M. Olson was tremendous! Great coverage and affordable pricing, my customer/agent interaction was quick and courteous. Thank you, Christa!"
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John D. Johnson

December 20, 2023

5  out of  5 rating by John D. Johnson
"Rick Ruby had been my agent since he has been in business. He takes care of needs in a timely manner. I would not even consider another Gent"
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Dean Childress

December 20, 2023

5  out of  5 rating by Dean Childress
"After researching and receiving quotes from various companies, I spoke with Christa and was instantly sure I found my new insurance company! Very easy and quick to set up my policy and Christa was very knowledgeable and got me taken care of! If you need great representation give Rick rubys office of State Farm a call, you’ll be glad you did!"
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Mistie Davis

December 11, 2023

5  out of  5 rating by Mistie Davis
"Everyone here is very nice and Respectful. Hands down they will give you the best quote. I spoke with Joan, She was amazing."
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Kim Vaccaro

November 22, 2023

5  out of  5 rating by Kim Vaccaro
"Back in August our area had a terrible wind and hail storm. The storm damaged the roof, siding, and windows of my house. The hail also cracked my husbands car windshield and he had over 100 dents on his car. I called State Farm to make a claim for all the damages we incurred. The office manager Jeanne Schuster was absolutely amazing. I have never had to make an insurance claim before, so I didn’t even know where to start, but Jeanne was there to help me every step of the way. Jeanne always responded to my emails the same day any time I would email her with questions, and she was extremely knowledgeable.Going through a loss like this on your home and car was devastating and a lot to deal with, but Jeanne made the process so much smoother, and she genuinely cared about our situation. I highly recommend State Farm for all of your insurance needs. I am so thankful I have State Farm for my home, car, auto, and life insurance. Thanks again to Jeanne for all of your help."
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jim king

November 21, 2023

5  out of  5 rating by jim king
"Nicole with Statefarm, Rick Ruby Statefarm in Huron Ohio, was absolutely fantastic with all my questions. Very knowledgeable and patient! Highly recommend her and everyone with Rick Ruby. Awesome team! Jeanne and Joan also very knowledgeable, responsive and helpful!"
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Thomas Holzaepfel

November 8, 2023

5  out of  5 rating by Thomas Holzaepfel
"Joan Saunders is a great agent. She is always very attentive to any insurance needs we have had. I highly recommend her."
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Alisia Kopke

October 26, 2023

5  out of  5 rating by Alisia Kopke
"Nicole was Amazing! And everything about my experience there was fantastic!!! Everyone in the office was so friendly and welcoming!!!!"
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Harmoni Segee

October 25, 2023

5  out of  5 rating by Harmoni Segee
"Extremely pleasant service with Christa M., very helpful and informative. For if you are a first time customers or long time they are amazing service!!"
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Eric Parker

October 25, 2023

5  out of  5 rating by Eric Parker
"Great people and great representatives. Joan was amazing and very detailed."
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Christine Molnar

October 11, 2023

5  out of  5 rating by Christine Molnar
"They are so wonderful ❤️ they work with all budgets and they so helpful and kind 😊"
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Tammy Schleenbaker

October 11, 2023

5  out of  5 rating by Tammy Schleenbaker
"Nicole at Rick Ruby State Farm has given me the best customer service experience out of any Insurance company I’ve ever had. She is knowledgeable, prompt, and always meets our needs and she does it with such kindness."
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Brock Broughton

October 2, 2023

5  out of  5 rating by Brock Broughton
"I was super pleased to speak with Christa M. Olson today on the phone. Having been with State Farm for a while now (in MO) and then moving back to an area that I grew up by, she made the process so seamless and easy. Making sure to listen to what my wife and I needed, then executing it and sending it to us in a timely manner. Very blessed with the experience and thankful for her awesome customer service!"
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Mary Lagando

September 28, 2023

5  out of  5 rating by Mary Lagando
"Jeannie is the first face you see when you walk in the door. She always has a smile and is friendly and helpful. A great first impression."
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Matthew Hollis

September 26, 2023

5  out of  5 rating by Matthew Hollis
"I've had the pleasure of working with Rick Ruby's team for several years now. They have the large company support that is offered by being with State Farm, yet their team provides the level of service you would expect from a small business. This has earned them all of my insurance policies and I would recommend them to anybody who is asking!"
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Patty Bollenbacher

September 24, 2023

5  out of  5 rating by Patty Bollenbacher
"Joan saunders has been amazing to work with. She is always available to answer any questions we have. She has given us great support and the most helpful advice and guidance."
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Willy shupe

September 21, 2023

1  out of  5 rating by Willy shupe
"Not interested"