State Farm® Insurance Agent Rick Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tateum Jones
December 26, 2024
5
out of
5
rating by Tateum Jones
"Could not ask for a better insurance agent. Christa is so helpful and always makes sure I have what I need and that I’m getting the discounts that I am able to. If you choose to work with this agency I definitely recommend Christa as your rep!"
George Markakis
December 20, 2024
5
out of
5
rating by George Markakis
"Christa was very efficient at putting together a replacement policy that improved my existing insurance coverage and saved me money by bundling. She wrote up several iterations of policies so I could compare different options and very patiently and pleasantly went through these options with me to make sure I got exactly what I wanted. A year ago, Rick, the owner, actually helped me find a policy with a DIFFERENT AGENCY when he realized that State Farm couldn’t offer me the coverage I needed at the time—what a class act. Glad to be with State Farm. This agency is top notch!"
We responded:
"Thank you for your kind words! We're glad Christa was able to help you find the right coverage. We truly appreciate your trust in our agency and look forward to continuing to serve you! -Rick "
Rheanna Miller
December 6, 2024
5
out of
5
rating by Rheanna Miller
"Christa was very knowledgeable, easy to talk to, and gave me a great experience through the insurance purchasing process!"
We responded:
"Thank you for your feedback! We're glad that Christa made the insurance purchasing process smooth and informative for you. We appreciate your comments and look forward to assisting you again. -Rick "
Susan Wolfe
December 5, 2024
5
out of
5
rating by Susan Wolfe
"Christa was extremely kind and helpful. She listened to our needs and took care of everything very promptly!"
We responded:
"Thank you for sharing your experience! I’m glad to hear that Christa could listen to your needs and handle everything so promptly. We’re fortunate to have her on our team, and I’ll pass along your kind words. If you need further assistance, don’t hesitate to reach out! -Rick"
Christine Shonebarger
November 26, 2024
5
out of
5
rating by Christine Shonebarger
"Thank you Christa @ Rick Ruby- State Farm for your quick assistance and follow-thru when I needed your help on very short notice. You're the best!"
We responded:
"Thank you for your kind words! I'm glad Christa could assist you when you needed help on short notice. She goes above and beyond for our clients, and I’m happy to hear her efforts made a positive impact. If there's anything else we can do for you, don't hesitate to reach out. - Rick"
Ocule Binocularus
November 18, 2024
5
out of
5
rating by Ocule Binocularus
"I made 3 claims in the past 9 months and the process was always smooth."
We responded:
"Thank you for sharing your experience! I’m glad to hear that the process has been smooth each time you've needed assistance. We strive to make things as easy as possible for our customers, and it’s nice to know we’ve been able to do that for you. If you need anything in the future, please don’t hesitate to reach out. - Rick "
Laurie Long
October 31, 2024
5
out of
5
rating by Laurie Long
"Christa was great. She got the best rates."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Christa was able to assist you and secure the best rates. Your satisfaction is important to us, and we appreciate your support. If you need anything else or have any questions, don’t hesitate to reach out. - Rick "
Laura Spicer
October 31, 2024
5
out of
5
rating by Laura Spicer
"Nicole was wonderful to work with! Thank you."
We responded:
"Thank you for your kind words! I’m glad to hear you had a positive experience working with Nicole. She goes above and beyond for her customers and we're lucky to have her! If you need anything else or have any questions in the future, don’t hesitate to reach out! - Rick"
Ryan Reffner
October 22, 2024
5
out of
5
rating by Ryan Reffner
"Christa, is always there to help me when I need to add coverage, or change it. She is professional and courteous always!"
We responded:
"Thank you for your feedback, Ryan! I’m glad to hear that Christa has been there to assist you with your coverage needs. We appreciate your recognition of her professionalism, and we couldn't agree more! If you have any questions or need further assistance, feel free to reach out. – Rick"
molly emerson
October 22, 2024
5
out of
5
rating by molly emerson
"Awesome company and great customer service! Would definitely recommend talking to Christa to anyone who needs help!"
We responded:
"Thank you for your review, Molly. I’m glad to hear that you had a positive experience with our team and found our customer service helpful. I appreciate your recommendation of Christa and will pass along the kind words to her. If you have any questions or need assistance, feel free to reach out. – Rick"
John Stevens
October 8, 2024
5
out of
5
rating by John Stevens
"Been with this office for as long as I can remember! Hands down best insurance agency around. They are always just a call away and make the claim process extremely simple. Couldn’t be more pleased. If you decide to get a quote or have questions, ask for Jeanne, she’s the best!"
We responded:
"Thank you so much for the kind words Evan! We appreciate you and will strive to always be the best we can be for great customers like you!"
Tiffany Field
October 4, 2024
5
out of
5
rating by Tiffany Field
"I was quoted an affordable price. I definitely recommend and Nicole was the person I spoke with she's absolutely amazing ! great customer service great at her job"
We responded:
"Thank you for your feedback, Tiffany! I’m glad to hear you found an affordable price and had a positive experience with Nicole. We appreciate your recommendation and are here if you need anything else! Rick"
Heathet Quesenberry
October 3, 2024
5
out of
5
rating by Heathet Quesenberry
"I just want to leave a little review! I have been a customer with this team for a couple of years and I have to say they are the sweetest people to do business with. If I have a question about my policy they are always quick to respond. I highly recommend them if you are searching for an insurance agent."
We responded:
"Thank you for your review, Heather! I'm glad to hear that our team has been able to assist you promptly over the last couple of years. We appreciate having you so much and if you have any more questions, don’t hesitate to reach out! Rick "
Brittany Sallee
October 1, 2024
5
out of
5
rating by Brittany Sallee
"I can’t speak more highly of Rick Rubys office and more specifically Jeanne. She has been so kind and helpful with unfortunate situations that I’ve had recently. She really goes out of her way to help in every situation my family has needed!"
We responded:
"Hi Brittany, thank you for your feedback. I appreciate you taking the time to share your experience with Jeanne. I'm glad to know she was able to provide the assistance you and your family needed. If there's anything else we can help you with, please let us know. - Rick"
Robert Etienne
September 30, 2024
5
out of
5
rating by Robert Etienne
"Been with State Farm since I've been 16 years old I always done a great job really good agents was always on top of everything lucky to have had them all my life Nicole and my State Farm agents are fantastic in huron ohio"
We responded:
"Thank you for sharing your experience. I'm glad to hear that you’ve had a positive relationship with Nicole and the rest of our team. We’re happy to have you as a Good Neighbor and are always here to help, so if you ever need anything, just reach out."
Rene Mihalic
September 25, 2024
5
out of
5
rating by Rene Mihalic
"I met with Christa at Dick Ruby - State Farm, who guided me through a review of my insurance policies which was long overdue. Christa is personable, and very knowledgeable and helpful, and guided me through a comprehensive review of my insurance coverages which needed updating. Thanks Christa for all your help. I feel confident about my insurance coverages now. Thanks Christa."
We responded:
"Hi Rene, thank you for your review. I’m glad to hear that Christa was able to help you with your insurance review. It’s important to us that our Good Neighbors feel informed and confident about their coverage. Please let us know if you ever need assistance. "
mary kinsley
September 20, 2024
5
out of
5
rating by mary kinsley
"Nicole was incredibly quick to respond to my emails and had me set up within minutes over the phone. She was extremely friendly and offered some extra advice and input. I'm glad to be back with State Farm!"
We responded:
"Hi Mary, Thank you for your feedback! I’m pleased to hear that Nicole was responsive and helpful during your setup. We’re happy to have you back with us as a Good Neighbor! If you need any further assistance, feel free to reach out. Best, Rick"
Mario Henderson
September 12, 2024
5
out of
5
rating by Mario Henderson
"NICOLE WAS EXCELLENT"
We responded:
"Thanks so much, Mario! We’re happy to know that Nicole provided outstanding service. We’re here to help whenever you need support. -Rick"
Catherine Porta
September 7, 2024
5
out of
5
rating by Catherine Porta
"I needed home insurance to close on my house and Christa accomplished this quickly. She is a delight. Thank you"
We responded:
"Catherine! We’re glad Christa could assist you so efficiently. If you have any more insurance needs in the future, we’ll be here to help! -Rick"
Elizabeth Murray
August 22, 2024
5
out of
5
rating by Elizabeth Murray
"Joan was very helpful and quick with a response to my question, as always :)"
We responded:
"Elizabeth, we appreciate your positive feedback! It’s wonderful to know that Joan was able to provide the support you needed so promptly. If you have any more needs, don’t hesitate to reach out—we’re here for you! -Rick"
Alex Usselman
August 22, 2024
5
out of
5
rating by Alex Usselman
"This is one of the best crews around Jeanne always makes my experience so easy. She is very personable and also very knowledgeable. She is quick to respond and is always able to answer any questions I have."
We responded:
"Thanks, Alex! It’s fantastic to know that Jeanne’s service has made your experience with us so smooth and stress-free. If you have any more questions or need assistance, don’t hesitate to reach out! -Rick"
Nikki Goodrich
August 21, 2024
5
out of
5
rating by Nikki Goodrich
"Any time I have a problem or a questions Jeanne always helps me and puts me at ease. She is the best!"
We responded:
"Thank you, Nikki, for your kind review! We’re glad to hear that Jeanne has been there to help you and make sure all your questions are answered. If you need anything else, we’re here to help! -Rick"
Stacey Hartley
August 21, 2024
5
out of
5
rating by Stacey Hartley
"Exceptional service assisting us with billing changes."
We responded:
"Stacey, thank you for your feedback! We’re happy to know that we could help you with your recent changes. If there’s anything else we can do, don’t hesitate to contact us. -Rick"
Lou Ann Kramer
August 20, 2024
5
out of
5
rating by Lou Ann Kramer
"Joan and Carla gave great customer service. Took care of my insurance changes promptly and efficiently. Always happy with their service."
We responded:
"Thank you, Lou Ann, for your kind review! We’re glad to hear that Joan and Carla were able to assist you with your insurance changes so effectively. If you need anything else, we’re here to help! -Rick"
Lyn Robron
August 16, 2024
5
out of
5
rating by Lyn Robron
"The employees at the Rick Ruby Insurance Agency are attentive, helpful and thorough. Jeanne Schuster and Carla Christiansen helped me with a claim and never made me feel like I was a bother. Thanks so much!"
We responded:
"Thanks, Lyn! We’re pleased to hear that Jeanne and Carla provided you with excellent service and made sure you felt supported. If you need any further assistance, we’re just a call away. -Rick"