State Farm® Insurance Agent Rick Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catherine Porta
September 7, 2024
"I needed home insurance to close on my house and Christa accomplished this quickly. She is a delight. Thank you"
Elizabeth Murray
August 22, 2024
"Joan was very helpful and quick with a response to my question, as always :)"
"Elizabeth, we appreciate your positive feedback! It’s wonderful to know that Joan was able to provide the support you needed so promptly. If you have any more needs, don’t hesitate to reach out—we’re here for you! -Rick"
Alex Usselman
August 22, 2024
"This is one of the best crews around Jeanne always makes my experience so easy. She is very personable and also very knowledgeable. She is quick to respond and is always able to answer any questions I have."
"Thanks, Alex! It’s fantastic to know that Jeanne’s service has made your experience with us so smooth and stress-free. If you have any more questions or need assistance, don’t hesitate to reach out! -Rick"
Nikki Goodrich
August 21, 2024
"Any time I have a problem or a questions Jeanne always helps me and puts me at ease. She is the best!"
"Thank you, Nikki, for your kind review! We’re glad to hear that Jeanne has been there to help you and make sure all your questions are answered. If you need anything else, we’re here to help! -Rick"
Stacey Hartley
August 21, 2024
"Exceptional service assisting us with billing changes."
"Stacey, thank you for your feedback! We’re happy to know that we could help you with your recent changes. If there’s anything else we can do, don’t hesitate to contact us. -Rick"
Lou Ann Kramer
August 20, 2024
"Joan and Carla gave great customer service. Took care of my insurance changes promptly and efficiently. Always happy with their service."
"Thank you, Lou Ann, for your kind review! We’re glad to hear that Joan and Carla were able to assist you with your insurance changes so effectively. If you need anything else, we’re here to help! -Rick"
Lyn Robron
August 16, 2024
"The employees at the Rick Ruby Insurance Agency are attentive, helpful and thorough. Jeanne Schuster and Carla Christiansen helped me with a claim and never made me feel like I was a bother. Thanks so much!"
"Thanks, Lyn! We’re pleased to hear that Jeanne and Carla provided you with excellent service and made sure you felt supported. If you need any further assistance, we’re just a call away. -Rick"
Julie Stoll
August 15, 2024
"Christa was exceptional to work with! She put together a quote in less than half an hour, for both home and auto, at a cost that was less than 40% of what we were currently paying - for better coverage too! She was thoughtful, responded quickly to questions and concerns, and was never pushy. Highly recommend! Give her a call!"
"Thank you so much for your exceptional review! We are thrilled to hear that you had such a positive experience working with Christa. We are committed to providing efficient and cost-effective solutions to our clients, and we are glad to know that we were able to offer you better coverage at a lower cost. I am glad to hear that you found our service to be prompt and helpful. Thank you for recommending us to others! We truly appreciate your support. Rick"
Tom Thompson
August 12, 2024
"Outstanding customer service!"
"Thanks, Tom! Your kind words about our customer service mean a lot to us. Please feel free to reach out if you have any other needs. -Rick"
Marian Fischer
August 8, 2024
"Always VERY helpful and attentive! Much appreciated!"
"Thanks for the wonderful review, Marian! We're glad to hear that our team has been helpful and attentive. If you need any additional support, we're here to help! -Rick"
Nicholas Mast
August 1, 2024
"Christa Olson was so incredibly helpful! She was able to talk me through options and make sure I got the best rate when moving to Ohio. She was always quick to communicate back with any questions. She also helped me switch over from another state. Thank you Christa for not only being great at your job, but also to come across as a friend and someone you can depend on! A+"
"I'm glad to hear that Christa was able to provide you with excellent assistance and make your move to Ohio a smooth one. It's always great to have someone who is not only knowledgeable but also friendly and reliable. I'm sure Christa was happy to hear your kind words. If you have any other questions or need assistance with anything else, feel free to ask! Rick"
Brian Rister
July 31, 2024
"Christa was amazing looking forward to a better relationship with an insurance company"
"Thank you for your kind words, Brian! I'm thrilled to hear that Christa provided you with excellent service. We're looking forward to building a strong relationship with you. If you have any further questions or need assistance, feel free to reach out. -Rick"
Annie Grunder
July 30, 2024
"Nicole was wonderful to work with! Her communication was prompt, thorough, and very professional! I look forward to working with such a qualified insurance agency."
"Thank you for your kind words, Annie! I'm thrilled to hear that you had a great experience working with Nicole. We strive to provide prompt and professional service, and we're glad to hear that Nicole met your expectations. If you have any further questions or need assistance, feel free to reach out. -Rick"
jennifer hodgkinson
July 29, 2024
"Been with State Farm for over 30 years. Nicole has been the utmost helpful with our situation and her customer service is top notch! Highly recommend giving Rick Ruby's office a call for your insurance needs!"
"Jennifer, thank you for sharing your positive experience. We're delighted to hear that Nicole has provided excellent service over the years. If you have any other questions or need assistance, don't hesitate to contact us. -Rick"
Lindsay Haywood
July 26, 2024
"Jeanne is always quick to respond and willing to help! She made everything quick and easy and got everything to me within a reasonable time frame. Would recommend her to anyone!"
"Thank you, Lindsay! We're pleased to hear that Jeanne was able to assist you promptly. If you have any additional questions or need further assistance, please feel free to reach out. -Rick"
Leah Trumpower
July 25, 2024
"Jeanne did a great job of walking me through the life insurance options and helping me find the right policy to meet my needs and my budget. Very easy to work with!"
"Leah, thank you for sharing your positive experience! We're happy to know that Jeanne did a great job helping you with your life insurance options. If you ever need further assistance or have any questions, feel free to reach out. -Rick "
Gregory Conley
July 16, 2024
"Always willing to listen to my needs. Always confirms you have what you need. Highly recommend this agency and happy to be part of the State Farm family. A+++++."
"We are so pleased that your happy with your experience...we're always happy to help!"
Fifo Cancun
July 12, 2024
"100% recommended, good price, immediate response and excellent VIP service. I called several times with questions about my home insurance and received answers to all my questions. Christa is always available, it's her (a real person not an answering machine) who answers the phone, Christa is incredibly kind, she even sent me a thank you card for my insurance. 🥰🥰🥰"
"Thank you, Sophie, for highlighting the exceptional service you received from Christa. We're delighted that she was able to meet your needs quickly and with such kindness. Your feedback helps us improve continually. Please let us know if we can assist you further. -Rick"
Joan Heinrich
July 11, 2024
"Joan is quick, and efficient. I would recommend her to anyone."
"Thanks for your kind words, Joan! I'm delighted to hear that you found my service quick and efficient. Your recommendation is greatly appreciated. -Rick"
Theresa Turco
July 11, 2024
"It was suggested by a dear friend that I contact Nicole Welte at Rick Ruby/State Farm for a car and house insurance quote. I am so happy I did. She was able to answer all of my questions with knowledge and professionalism, and in an extremely timely manner. The extra bonus for me is she managed to save me money. I am thrilled to be a new State Farm customer and am confident that I made the right decision. Don't hesitate to call Nicole!!"
"Theresa, we're so happy to hear that Nicole provided you with excellent service and helped you save! Your feedback and recommendations are very encouraging. Thank you for sharing your experience and for choosing us. -Rick"
Joe Esposito
June 24, 2024
"I needed insurance quickly and Christa took care of it immediately. She was awesome!"
"Thanks for the review, Joe! I'm glad to hear that Christa was able to help you out with your insurance in a timely manner. -Rick"
allan wheeler
June 21, 2024
"Switching my insurance to Rick Ruby agency was fast and easy. Christa was very helpful in answering all my questions!"
"Thank you, Allan! Christa and our team appreciate your kind words. We're glad to hear that switching your insurance was fast and simple. If you need any further assistance, please don't hesitate to reach out. -Rick"
Tina Wilson
June 18, 2024
"Prompt response with calls and texts."
"Tina, thank you for your kind words! We're pleased to know that our prompt responses with calls and texts have met your expectations. If you need any further assistance or have any questions, please let us know. -Rick"
Drew Piroch
June 17, 2024
"We are so happy to have Jeannie as our go to with State Farm. She is always so pleasant and so very helpful!"
"Thank you, Drew! We're so glad to hear that Jeanne provided you with such a great experience. If you have any more questions or need further assistance, feel free to contact us anytime. We're here to help! -Rick"
Jen
June 16, 2024
"I was having an issue with a State Farm claims agent. I called my home town office and talked to Jeanne and she listened and assured me she would take care of it. Within 10 minutes the issue was taken care of."
"Thank you, Jen! We're delighted to hear that Jeanne was able to take care of your issue promptly. Her commitment to excellent customer service is something we strive for every day. If you ever need additional assistance, we're here to help! -Rick"