State Farm® Insurance Agent Rick Ruby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mel S
October 27, 2025
5
out of
5
rating by Mel S
"Christa was very helpful and knowledgeable. She answered all of our questions. She quoted us and put our policies together in a timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Christa at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nate Harlan
October 24, 2025
5
out of
5
rating by Nate Harlan
"I have had a wonderful experience over the years with Christa Olson who works with the Rick Ruby State Farm branch out of Huron OH. Christa has always returned emails and calls in a timely manner and has gone out of her way to help anytime I have been in need. Thank you for providing exceptional customer service."
We responded:
"Thank you so much for your kind words and continued trust in Christa Olson and our Rick Ruby State Farm in Huron, OH. We're thrilled to hear about your positive experiences and how Christa has consistently provided timely and exceptional support. We truly appreciate your feedback and look forward to continuing to serve you in the future!"
Felishia McMurray
October 15, 2025
5
out of
5
rating by Felishia McMurray
"Stephen is patient, not pushy, checked on me periodically which I appreciate and responds quickly to messages."
We responded:
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Stephen demonstrated patience and maintained consistent communication without being pushy. We believe that checking in periodically and responding promptly are key to providing excellent customer service, and it’s wonderful to know that Stephen delivered on that. Your feedback means a lot to us and helps us continue to improve. If you ever need assistance in the future, please don’t hesitate to reach out!"
David Rhenish
October 8, 2025
5
out of
5
rating by David Rhenish
"I had trouble getting in contact with a claims adjuster and my local agents went above and beyond to get the process going. They were extremely helpful and were in contact with me daily."
We responded:
"Thank you for sharing your experience! We're glad to hear that Jeanne went above and beyond to assist you and kept you informed throughout the process. If you have any further questions or need additional support, please don't hesitate to reach out. Your satisfaction is our priority!"
Anthony Ricci
October 1, 2025
5
out of
5
rating by Anthony Ricci
"My experience was amazing, Christa was amazing, getting my own car insurance was very easy"
We responded:
"We're thrilled to hear your kind words. It is our goal to making auto insurance easy to understand and easy to switch to the #1 auto insurer in the US we are glad Christa made that super for you! We appreciate your trust and look forward to assisting you again in the future!"
Andrew Macdonald
September 19, 2025
5
out of
5
rating by Andrew Macdonald
"Christa was extremely helpful in helping me get my boat insurance taken care of. Highly recommended!"
We responded:
"Thank you so much for your kind review of our office! We're thrilled to hear that Christa provided you with excellent service and helped you get your boat insurance taken care of smoothly. We appreciate your recommendation and look forward to assisting you again in the future!"
Isaac Pineda
September 16, 2025
5
out of
5
rating by Isaac Pineda
"Christa greatly helped me prepare for my change of insurance to State Farm! Thank you! 😃"
We responded:
"Thank you so much for your kind words! I'm glad Christa could help make your transition to State Farm smooth and easy. If you need any more assistance, feel free to reach out anytime! 😊"
Kim Barron
August 26, 2025
5
out of
5
rating by Kim Barron
"Stephan was extremely patient and helpful in walking me through my new policies, he went over and above to explain everything and help my get the best policies for my home and autos at a substantial savings from my former insurance. 5+ stars, definitely recommend"
We responded:
"Thank you so much for taking the time to let us know about your experience! We're thrilled to hear that Stephan provided you with excellent service and helped you find the best policies for your home and autos while saving you money. Your recommendation means a lot to us. We look forward to many more years helping you in your insurance needs! "
David Baker
August 23, 2025
5
out of
5
rating by David Baker
"Jeanne was very helpful in walking me through a letter from the corporate office. She contacted me, talked through the purpose of the letter, strategized about how to fulfill request, and made it easy for me to verify the completed work on my end. Great customer service!"
We responded:
"Hi David, Thank you so much for your review! We're happy to hear that Jeanne was able to assist you effectively and make the process smooth and easy. Providing great customer service is our top priority, and it's wonderful to know that Jeanne's support made a difference. If you need any further assistance, please don't hesitate to reach out. Thanks again for sharing your experience!"
Cheryl Pearson
August 22, 2025
5
out of
5
rating by Cheryl Pearson
"Christine helped me to get on line was having extreme difficulties. With her patience , she solved my peoblem"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christa was able to assist you and resolve your issue. We appreciate your feedback and are always happy to help!"
Jeff Sennish
August 14, 2025
5
out of
5
rating by Jeff Sennish
"Fantastic service and response time! Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tina Liszewski
July 25, 2025
5
out of
5
rating by Tina Liszewski
"Very knowledgeable, helpful, and got us a rate thirty dollars lower. Highly recommend Rick Ruby State Farm!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Olivia C
July 23, 2025
5
out of
5
rating by Olivia C
"Morgan was incredibly helpful and quick to respond. I loved that everything could be handled through text, it made the process so easy and convenient. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service of Morgan at our State Farm office, we appreciate her too! .🥰 If you ever have any questions or need assistance, we’re here to help! "
Roy Witter
July 15, 2025
5
out of
5
rating by Roy Witter
"Great Customer service. Very nice and sweet. Made me understand everything I was getting."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Savannah Packman
July 15, 2025
5
out of
5
rating by Savannah Packman
"Stephen was very helpful and wonderful to work with. He made adding our new car a breeze! :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
austin steindl
July 8, 2025
5
out of
5
rating by austin steindl
"Christa was efficient and easy to work with! I would recommend her to anyone. Thanks for all your help with making the insurance process enjoyable and easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mr. Reggie Mitchell
June 18, 2025
5
out of
5
rating by Mr. Reggie Mitchell
"Christa was great got me set up fast and she was very nice lady."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kathleen Yamanouchi
June 17, 2025
5
out of
5
rating by Kathleen Yamanouchi
"Thank you Christa… !! you’re positive, compassionate, knowledgeable, professional & very engaging.. all qualities I admire & they are a definite asset to your company & reputation!! I’m so glad I changed my policy.. thanks again State Farm… you rock!!!0"
We responded:
"Kathleen, you rock! We appreciate that you took the time to leave us a glowing review. Please come visit us again soon! - Rick Ruby"
Maria Fry
June 12, 2025
5
out of
5
rating by Maria Fry
"Very responsive and helpful!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Julie Hofacker
June 10, 2025
5
out of
5
rating by Julie Hofacker
"Jeanne at this office are amazing! They are by far the epitome of customer service! We could pay less else where, but the customer service lacks, rather pay more for better customer satisfaction."
We responded:
"Thank you Julie! We believe customer service is the most important job we have and great customers like you make it easy!"
Dennis Barker
June 6, 2025
5
out of
5
rating by Dennis Barker
"Christa took care of my transfer of insurance and wet above and beyond by emailing my renters insurance to my landlord. Your lucky to have her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
JD Dueck
June 5, 2025
5
out of
5
rating by JD Dueck
"I have been with state farm since 2001 when we bought our first home. We have bundled car and house insurance since then with great savings on multiple cars and two properties. Recently, Christa Olson helped me to re-evaluate our rising house insurance cost (inflation and asset appreciation) and by raising the deductible were able to add more coverage but at the same time decrease the annual premium! She is genius. And also through the Drive Safe and Save program we will be able to reduce the car insurance by 5-10%. Thanks again Christa...and Ruby Insurance. State farm is small town friendly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mark Schmidt
June 3, 2025
5
out of
5
rating by Mark Schmidt
"Yesterday I came into the office without an appointment expecting a bit of a wait . But to my surprise, Christa and the staff at Rick ruby agency got me in quick. Answered all my questions and met my need to the letter. Thank you Christa for the wonderful service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Allison Sharkey
June 2, 2025
5
out of
5
rating by Allison Sharkey
"Christa was super friendly and so helpful! She was super quick with responses and got us all set up for everything we needed without any sort of delay!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andy Ouriel
May 29, 2025
5
out of
5
rating by Andy Ouriel
"Thank you to Christa and the Rick Ruby’s State Farm team for making the sign-up process easy and seamless. The staff was very friendly and helpful in guiding me through every step of the way. I would highly recommend anyone at least come down to talk about insurance with Christs and/or one of Rick’s other team members."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"